Shipping and Delivery Policy
DScholar Press International operates as a hybrid academic publishing house, offering both electronic digital publishing (Open Access e-books, monographs, and journals) and physical print-on-demand services (author complimentary copies, print monographs, and institutional bound volumes). This policy outlines the fulfillment timelines, delivery mechanisms, and shipping protocols for all digital assets and physical publications.
1. Digital Product Delivery (Electronic Fulfillment)
As an online academic publisher, the primary mode of dissemination for accepted manuscripts, edited volumes, and research works is electronic access:
- Delivery Timeline: Electronic assets (PDFs, HTML book chapters, e-certificates, and DOI activation notices) are delivered within 24 to 72 hours following final editorial approval, typesetting sign-off, and fee settlement.
- Delivery Method: Direct access links and downloadable PDF files are dispatched to the corresponding author's registered email address and published live on the official press web portal.
- Shipping Charges: There are no shipping, postage, or handling fees for any electronic digital publications or downloadable assets.
2. Physical Print Shipping & Fulfillment
For authors, editors, and institutions requesting physical printed books, conference proceedings, or hardbound volumes:
- Production & Printing Lead Time: Physical books are produced via print-on-demand partners. Printing and binding typically require 7 to 10 business days post-publication.
- Domestic Shipping (India): Printed book delivery across India is 100% Free. All domestic shipments are dispatched via national courier partners (e.g., India Post Speed Post, Blue Dart, Delhivery) at no additional postage or handling cost to the author or buyer. Delivery typically takes 5 to 9 business days after dispatch.
- International Shipping (Overseas): Overseas orders and international author copies require payment of Shipping and Handling Charges. Deliveries are dispatched via international courier carriers (e.g., DHL Express, FedEx, India Post EMS). International transit times range from 10 to 20 business days, subject to destination customs processing.
Overseas Shipping Fees & Address Accuracy:
- Overseas Charges: International shipping and handling costs are calculated during invoice generation based on package weight, destination country, and selected courier tier. Overseas authors/buyers are responsible for any destination customs duties or local import taxes.
- Correct Address Details: Authors/buyers must provide a complete shipping address, postal zip code, and active mobile contact number. The press is not liable for delivery delays or re-routing fees caused by inaccurate address details provided during order placement.
3. Order Tracking & Dispatch Confirmation
Once a physical shipment is dispatched, an official email containing the courier partner details and a tracking number (AWB/Consignment Number) will be sent to the recipient. Recipients can track their package status directly via the courier provider's online portal.
4. Damaged, Defective, or Lost Shipments
DScholar Press International takes utmost care in packaging print volumes to prevent damage during transit:
- Damaged/Defective Copies: If a physical book arrives with severe binding defects or physical transit damage, notify the press within 7 days of receipt with photographic proof. A replacement copy will be printed and shipped at no extra charge.
- Lost in Transit: If a package is confirmed lost by the courier carrier, the press will re-dispatch a replacement print copy after carrier verification.
5. Contact Information
For any queries regarding digital delivery, physical print orders, or shipment tracking, contact our administrative office:
An imprint of DScholar Research Consultancy and Analytics (OPC) Private Limited
Address: 5337, Sonamoni Sipai Para, Ranirbazar, Agartala, West Tripura, Tripura 799035, India
Email: publisher@dscholarpress.com / md@dscholarpress.com
Phone: +91-7209227555
